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Welcome to Fitzalan Medical Group


Drive Thru

Changes in the Practice Due to Coronavirus UPDATE SEPTEMBER 2020
To all our patients,
We wanted to explain our decisions around face to face appointments. Throughout the COVID pandemic we have seen patients either remotely (video or telephone call) or face to face and have triaged patients prior the being seen. Our receptionists will take some details and then speak with the triaging GP who works with the reception team, who will then advise you of the best course of action.
We are doing it to protect all our patients but more for the patients who are most at risk – the elderly and those with medical conditions.
We are offering telephone appointments first:
We can either deal with a problem over the phone
Offer a video consultation
Call you in to see us if needed
Refer you to hospital / rapid response team if needed
Visit housebound patients
It is helpful if you can call us before 11am as this allows us to plan our day in terms of demand.
The nurse’s appointments will continue at the practice. However if you have any symptoms of cough, shortness of breath or fevers, please do not attend.
Repeat prescriptions
Request them online
Request from your pharmacy
Post through our letter box
We are currently taking requests via the telephone for your convenience.
Please understand the patients most at risk are the elderly and with medical conditions:
Patients over 60
Patients with heart disease
Patients with diabetes
Patients with chronic lung disease
Patients with high blood pressure
We will endeavour to keep you updated in this ever changing environment and thank you for your help and co-operation.
Beverley Wallis - Managing Partner.


COVID-19 vaccination programme - Patient update

While we don’t expect a COVID-19 vaccine to be widely available until 2021, the Government has asked the NHS to be ready to deliver a vaccination programme for England from December, so that those who need it most will be able to access vaccinations as soon as they are available.

A prioritisation list has been produced in order for the vaccine to be delivered to groups who will need it first. The NHS will contact you when you are eligible to receive the vaccine and provide you with information about location and date.

Given the current requirements for social distancing, and the number of people who need to be vaccinated, you may be asked to attend a vaccination site. This may be your GP surgery or another location, such as another NHS building or designated vaccination site.

Where will people get be vaccinated?
The NHS has well-established routes for delivering vaccinations across the country, for example the annual flu jab and routine immunisations for children and pregnant women, and plans for COVID-19 vaccination will build on these.

The Joint Committee on Vaccination and Immunisation (JCVI) have recently published updated advice on the priority groups to receive COVID-19 vaccine, advising that vaccines should first be given to care home residents and staff, followed by people aged over 80 and health and social care workers, before being rolled out to the rest of the population in order of age and risk.

As we are expecting the JCVI advice will remain that care home residents and staff and older people will be among the first who should receive it, the NHS will establish roving vaccine delivery services in people’s homes or care homes, working with local councils and social care providers.

When eligibility is extended to wider groups, given the current requirements for social distancing and the number of people covered, this will be supplemented by specific ‘mass’ COVID-19 vaccination sites, which could be within existing NHS estates or temporary standalone services.

What are the priority groups?
1. older adults’ resident in a care home and care home workers1
2. all those 80 years of age and over and health and social care workers1
3. all those 75 years of age and over
4. all those 70 years of age and over
5. all those 65 years of age and over
6. high-risk adults under 65 years of age
7. moderate-risk adults under 65 years of age
8. all those 60 years of age and over
9. all those 55 years of age and over
10. all those 50 years of age and over
11. rest of the population (priority to be determined)

How will I know when I will be able to get vaccinated?
For most patients they will receive a letter - either from their GP, the national service, or both - including details of how to book their appointments and options for where they can be vaccinated.

When will I be able to receive the vaccine?
While there are a number of different vaccines being developed and trialled, we don’t yet know which will be approved for use or when this might happen for each. A vaccine will not be approved and licensed until it is proven to be safe and effective.

While we don’t expect a COVID-19 vaccine to be widely available until 2021, the NHS is making preparations now so that we are ready as soon as a vaccine is approved and becomes available

Please click on the links below for the Hot Hub guidance :



DAMN Sick Day Rules


Fitzalan Website Notice GDPR

Fitzalan Website Statement GDPR


Please use our online consultation service below or alternatively contact NHS 111, your pharmacist or your Health visitor.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.


Online Consultation request

Comments on Latest CQC Report

Or download the latest report/s by clicking the link

CQC Report May 2019

CQC Report August 2019

NHS Choices Feedback

If you've had a recent appointment, or telephone consultation, with a doctor or nurse please do follow the link and provide us with some feedback.

Please only use this link for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this link. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


Our centres in Fitzalan Road and Clun Road, Wick provide tailor-made facilities for all our patients and easy access for the disabled. 

FMG Application Form - Jun 18

Read the CQC Report Jan 2015 here

CQC report January 2016

CQC report 2017

(Site updated 19/11/2020)
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