Welcome to Fitzalan Medical Group
We are currently experiencing unprecedented demand for GP contacts. Your problem is important to us but we are only able to deal with URGENT calls and will not be able to book routine appointments.
If you feel your symptom's are URGENT we will be happy to speak to you to arrange a medically appropriate follow up.
Please use our online consultation service below or alternatively contact NHS 111, your pharmacist or your Health visitor.
WE ARE CURRENTLY NOT ACCEPTING NEW PATIENTS. WE APOLOGISE FOR ANY INCONVENIENCE CAUSED.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Wednesday 21st March – Surgery Training
In order to improve the service we provide for you - our patients - we will be closed on the afternoon of Wednesday 21st March for training.
There is still an urgent service available should you need to access healthcare during the afternoon and if you do need NHS help during this time please call 0300 5555 252.
We have taken extra steps to make sure we can see as many patients as possible during the morning on the 21st March and we will be open again first thing on 22nd March.
We apologise for any inconvenience caused but hope that you can understand the importance of this activity, which will ensure we are able to provide you with the most up-to-date and best possible health services.
Please remember A&E is only for patients requiring accident and emergency care, for serious and life threatening conditions. Please use the number above if you have concerns about your health on this afternoon and only use A&E in an emergency.
IMPORTANT FLU CLINIC INFORMATION
Did you know you are entitled to a free flu vaccination if you have any of the following chronic conditions:
- Over 65’s
- Asthma / COPD
- Heart Disease
- Kidney Disease
- Liver Disease (Cirrhosis, hepatitis)
- Neurological Disease (Stroke/TIA, Polio)
- Immunosuppression (Asplenia, HIV, Undergoing chemotherapy)
- Pregnant Women
NHS Choices Feedback
If you've had a recent appointment, or telephone consultation, with a doctor or nurse please do follow the link and provide us with some feedback.
Please only use this link for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this link. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Our centres in Fitzalan Road and Clun Road, Wick provide tailor-made facilities for all our patients and easy access for the disabled.
Read the CQC Report Jan 2015 here
CQC report January 2016
(Site updated 13/03/2018)